Terms and Conditions

Capture the Light Photographic Tours

Fitness levels:

Our tours require a moderate to good level of fitness to access all of the locations. There will be a lot of walking on a variety of surfaces including uneven ground; rocky, muddy, steep or loose gravel paths.   In Cornwall we will be negotiating paths along cliffs, rivers and moors. In Provence we will largely be in towns which have many steps and cobble streets although there will be some rougher ground there too. They are not suitable for wheelchair access.

Not all accommodation will have elevators so guest will need to be able to manage stairs with their luggage in some places.

Booking and deposit:

To confirm your booking a non-refundable deposit is required. Once a deposit is received Capture the Light Photographic Tours will confirm your booking with us via email. We recommend that you do not make other travel arrangements without a deposit having been paid or you receiving a confirmation from us. Capture the Light Photographic Tours is not responsible for any costs you may incur if you book other travel before you have paid a deposit or received our confirmation.

Cancellations/Amendments:

Your deposit is non refundable unless for some reason the Capture the Light Photographic Tours cancels the trip, in this case your deposit and any other funds will be refundable.
In the case of you cancelling the your tour then there maybe a penalty depending on the amount of time between the time of cancellation and the date of the tour.

The balance is due 6 weeks (42 days) before the commencement of your tour.

After this date if you cancel your booking with us then there will be penalties incurring on a sliding scale as departure comes closer. Your original deposit is not refundable.** We recommend you take out insurance which will cover you in the event of you having to cancel.
Cancel between 28-21 days before departure & we will keep 25% of the balance** paid to us.
Cancel between 20-14 days before departure & we will keep 50% of the balance** paid to us.
Cancel between 13-7 days before departure & we will keep 75% of balance**paid to us.
Cancel between 6-1 days before departure & we will keep 100% of balance paid. **Please note that all bank charges and currency exchanges plus an administration fee of $AUD100 will be deducted from the figures above before monies are returned to you.

Visas and Passports:

With the exception of the Bhutan tour. You are responsible for obtaining and paying for any visas or entry documents that are required. Please note that most countries require your passport to be valid for at least 6 months beyond the conclusion of your trip. We are not responsible to refund your costs if you miss the trip for this reason.

Eligibility:

You must be eighteen (18) years old or over to make a booking with us. Children over 12 with a photographic interest are welcome with a supervising adult when sharing the same room. Please note that the child might be accommodated on a trundle bed or similar. Please inquire for the cost of the child. This is not a suitable trip for children with no photographic interest. Please remember that a moderate to good level of health & fitness is required.

Level of photography:

We guarantee small groups so you will not feel like a number on our tours. We normally would cap the tour at a maximum of 12 people. All levels of photographers are welcome. Don’t worry if you don’t know an F stop from a filter it really does not matter, I can show you. The important think is if you enjoy getting out with your camera and want to join with like-minded people then this is the tour for you. So whether you are a beginner or an expert photographer you will find that you will get something out of our tours. We welcome all levels of photographers using equipment from compact cameras to digital SLR cameras.

Insurance:

We insist that you comprehensively insure your trip to cover medical, cover for cancellation etc and adequate cover to insure loss or damage to all your camera equipment whilst you travel with us. I would suggest that you check to see normal travel insurance will be sufficient cover for your DSLR kits and would suggest you insure with an additional cover.  We require a copy of your travel insurance before departure.

Special diet requirements:

Please advise us if you have any special dietary requirements. Capture the Light Photographic Tours will make every effort to insure that there are a variety of food items to cater for all diet requirements at each place we eat at but cannot guarantee that those requirements can be met all the time.

Baggage:

Luggage space is at a premium. So if you are also travelling in other areas before or after your time with us it will be appreciated if you can leave some of your luggage elsewhere. Space is limited in the vehicle so please restrict yourself to one camera bag, tripod and one other moderate size bag per person.
Many airports, train stations and hotels have left luggage facilities.

Gratuities:

It is customary but not compulsory in Europe to tip for good service of wait, hotel staff and tour drivers. In Asia tips are customary so please allow for this. This is not included in the advertised costs. We as a tour company will tip our guides and drivers for good service and if you would like to do the same we will do this as a group giving them a personalised card in an envelope.

Itinerary:

You will be supplied with an itinerary of locations we will visit with your confirmation. We reserve the right to change the itinerary, this will most likely due to the weather or conflicting events at the locations.
Please be aware that the chance of rain especially on UK trips is high. Unless the weather is particularly inclement we will visit some of the locations as planned but if the weather will make those locations dangerous then a change in the itinerary will be made. Please make sure you bring good wet weather gear for yourself and your equipment as per the “what to bring list”. Alternative locations will not be arranged at our expense if you do not have suitable gear to participate.

Client Terms:

Capture the Light Photographic Tours is not responsible for transport to or from your home port or before you met with the tour at the nominated meeting point. If you cannot make the nominating meeting point then you are responsible to arrange transport to join the tour at a suitable point.
Capture the Light Photographic Tours is not responsible for alcohol with meals, WIFI, room service, mini bar, telephone calls for room, laundry etc. You must pay for these costs on check out of the hotel.
Capture the Light Photographic Tours is not responsible to supply photographic equipment. We will advise you on what equipment you will need to bring and will be able to advise in advance if you need to hire items like tripods at the destination.
Clients must make sure that you have adequate travel insurance to cover travel delays, medical events and camera equipment.

Copyright:

All photographs on the tour website, Facebook page and any advertising materials are covered by copyright and not to be used without permission and fee to the photographer.

Accuracy of your information:

When you submit any information to us, including in connection with a registration, enquiry or booking, you must ensure that it is true, accurate, current, and complete in all respects, and you represent that it is. We will rely on your information provided. We recommend a moderate to good level of fitness, as there will be a lot of walking involved. In some areas we are on very uneven ground, muddy, rocky or loose gravel paths making falls and slips possible. We will also be on paths that are close to unfenced cliffs. We recommend good walking shoes/boots and care to be taken at all times. We will give safely briefings and will make recommendations where it is not safe to access.

Smoking including E cigarettes:

All vehicles and accommodation are non-smoking but we will make regular comfort stops. Please let us know if you are a smoker.

Digital Errors:

We do not guarantee that our website or any website content will be free from errors or omissions. There may be mistakes and errors in our website content which we fail to notice, which will not be binding on us. We reserve the right to correct any errors in our website content and to change any of our website content (including services, products, availability, and pricing) at any time without notice, including in any booking you have submitted or contract you have entered into with us on the basis of it. If any correction affects any booking you have submitted or contract you have entered into with us to your material detriment, then we will give you the opportunity to cancel the booking rather than accept the change.

Pricing:

We understand you want value for money and have endeavoured to price the tour to make it accessible for most pockets. We have tried to allow for price & currency fluctuations and exchange rates. However in exceptional circumstances we may have to alter the price to reflect unforeseen price hikes.

Accommodation:

Accommodation has been chosen to be close to locations rather then on Star ratings. Where possible they are within walking distance of the dawn location. Whilst we expect all accommodation to be clean and comfortable not all rooms will always be en suite. We will utilise some self-catering type holiday units occasionally in the UK but meals will still be included in the cost. You will not be expected to cook your own dinner but you may be required to insure your dishes are done and bins emptied before leaving the accommodation.

Every effort has been made to reserve twin bed rooms but on occasions hotels may only supply a double bed room. Special requests cannot be guaranteed and are based on availability at the time of check in.

Free WIFI is available in some but not all accommodations. Capture the Light Photographic Tours is not responsible for purchasing WIFI if it is not complimentary. You are also responsible for cost incurred for phone calls, mini bars, room service and personal items. Some hotels may require a deposit on check in.

No liability for force majeure:

We will not be liable for anything caused by event or circumstance beyond our reasonable control.

No liability unless our fault:

We shall not be liable for any losses unless they are caused by any negligence, or breach of any law or legal or contractual obligation on our part. We shall not be liable for any losses or injury caused by any act or omission on your part.

No liability for loss not foreseeable:

We shall not be liable for any loss or damage that was not foreseeable.

Definition of liability:

References to our liability include our liability under or for breach of a contract, liability in negligence, liability under any statute or other law, liability for breach of statutory duty, or any other liability on whatever basis or howsoever arising, including (without limitation) where such liability arises out of or in connection with our websites, website content, and any services provided through them, your reliance on the same, or the non-availability or interruption of the same.

Privacy policy:

Capture the Light Photographic Tours will protect your personal information. We will keep your personal data only for our own use and will never pass it on to a third party.

Capture the Light Photographic Tours is a registered ASIC business name with Australian Business Number (ABN) 27 542 522 114.

It is also the ABN covering Anna-Mair Francis Creative Photography.
Capture the Light Photographic Tours is not a travel agent or travel service provider.

Postal address: P.O Box 1251, Joondalup DC, W.A, Australia, 6919
Contact email: info@annamairfrancis.com

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